Flower Shop Management Dashboard

Client

Fleurista

Year

2025

Fleurista is a web based dashboard designed for a small flower shop in Singapore, aimed at simplifying daily operations for both store owners and employees. The platform centralizes key business functions such as order management, shipping coordination, and sales analytics into a single, intuitive interface.

Scope of Work

Product Design
UI/UX
Branding

The challenges

Limited time and technical expertise: Store owners and employees often juggle multiple responsibilities. They need a system that is easy to learn, fast to use, and does not require prior experience with complex dashboards or data tools.

Information overload: Many existing POS and analytics systems overwhelm users with excessive data and cluttered interfaces. The challenge was to present only the most relevant insights while keeping deeper data accessible when needed.

Fleurista needed to work equally well for both owners (focused on performance and revenue) and employees (focused on orders and shipping), without creating separate, overly complex experiences.

Consistency across daily tasks: Managing orders, tracking shipments, and reviewing analytics are interconnected workflows. The challenge was to ensure smooth transitions between these tasks while maintaining visual and interaction consistency.


Approach

Focus on core metrics: The dashboard overview was designed around three primary KPIs: Total Revenue, Number of Orders, and Mean Sales. These widgets provide instant insight into business health at a glance.

A clean layout, restrained color palette, and generous spacing were used to reduce cognitive load. Visual hierarchy ensures that the most important information stands out immediately.

Navigation and interactions were structured around real daily workflows, allowing users to move seamlessly between managing orders, handling shipments, and reviewing performance data.


Business impact

5–20% improvement in operational awareness

Having key KPIs visible at all times helped store owners make quicker, more confident decisions.

25% reduction in missed or delayed shipments

Centralized order and shipping information minimized overlooked tasks.

Improved daily focus on revenue-driving activities

Less time spent searching for information allowed staff to spend more time on customer service and order fulfillment.

"Victor brought a level of structure and rigour to this project that I didn't expect from a single designer. He took the time to understand our daily operations before drawing a single screen, and the research phase alone surfaced problems we hadn't even articulated ourselves. The final product is intuitive enough that our part-time staff used it correctly on day one. That's the result of a designer who genuinely listens and thinks before he builds."

Debbie Mei

Fleurista owner

"Victor brought a level of structure and rigour to this project that I didn't expect from a single designer. He took the time to understand our daily operations before drawing a single screen, and the research phase alone surfaced problems we hadn't even articulated ourselves. The final product is intuitive enough that our part-time staff used it correctly on day one. That's the result of a designer who genuinely listens and thinks before he builds."

Debbie Mei

Fleurista owner

Trusted by many

Trusted by many

50+ Happy clients

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50+ Happy clients

Like what you see?
Book a free discovery call.